Welcome to Lowkeydrip. These Terms of Service (“Terms”) outline the rules and regulations for the use of our website and services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Services.

1. Use of the Services

• You must be at least 18 years old or visiting under the supervision of a parent or guardian.
• You agree to use our Services only for lawful purposes and in a way that does not infringe on the rights of others.
• You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

2. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Lowkeydrip or our content suppliers and protected by copyright and other intellectual property laws.

3. Products and Pricing

We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your monitor's display of any color will be accurate.

• All product descriptions and pricing are subject to change at any time without notice.
• We reserve the right to modify or discontinue a product without notice at any time.
• We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

4. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

In no case shall Lowkeydrip, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

6. Indemnification

You agree to indemnify, defend, and hold harmless Lowkeydrip and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

9. Contact Information

Questions about the Terms of Service should be sent to us at:

• Email: irshadvps@gmail.com

Replacement Policy

No Refund Policy – Replacement Only

Lowkeydrip does not offer refunds. We only provide replacements under the conditions mentioned below.

1. Eligibility for Replacement

Replacement is applicable only in the following cases:

• Defective or damaged product received
• Wrong product delivered
• Size-related issues

Conditions:

• Requests must be made within 7 days of receiving the product
• Product must be unused, unwashed, and in original condition with tags intact
• Digital products and gift cards (if any) are not eligible for replacement

2. Replacement Process

Contact us at irshadvps@gmail.com with:

• Order ID
• Clear images or videos showing the issue

We will review your request and provide further instructions.

Once approved, the replacement will be processed within 7–10 business days, subject to stock availability.

3. Important Notes

• No refunds, no cash returns, no store credits
• Only one replacement per order is allowed
• Minor color differences and measurement variations (1–2 cm) are not considered defects

4. Contact Information

For any replacement related queries, feel free to contact us:

• Email: irshadvps@gmail.com